Which countries do you deliver to?
Right now we deliver across the United Arab Emirates and Pakistan. Australia, Canada, the United States and the United Kingdom are coming soon.
How long does delivery take?
UAE: [X–Y] business days. Pakistan: [X–Y] business days. Times start after your order is confirmed.
Do you offer Cash on Delivery?
[Confirm before launch.]
Which payment methods can I use?
You will see every payment option available for your country at checkout.
How do I track my order?
Use the Track Your Order page with your order ID and billing email, or message us on WhatsApp.
Can I cancel or change my order?
Yes, within [X] hours of placing it, as long as it hasn’t shipped yet. Message us with your order number.
What if my item arrives damaged?
Send us photos within [X] days of delivery and we’ll arrange a replacement or refund. See our Returns policy.