Last updated: [date]
Return window
You can request a return within [X] days of delivery.
Eligible items
- Items that arrive damaged, faulty or different from what you ordered
- Unused items in original packaging [if you accept change-of-mind returns]
How to request a return
Message us on WhatsApp or email support@voltshadow.com with your order number and photos of the item. We’ll reply with the next steps.
Refunds
Approved refunds are issued within [X] business days to [original payment method / bank account for COD orders].
Return shipping
[Who pays return shipping in each case.]